{"id":6008,"date":"2017-03-15T05:42:34","date_gmt":"2017-03-15T09:42:34","guid":{"rendered":"https:\/\/carrossiervb.com\/faq-ce-que-vous-devez-savoir\/"},"modified":"2025-10-06T16:26:38","modified_gmt":"2025-10-06T20:26:38","slug":"faq-what-you-need-to-know","status":"publish","type":"page","link":"https:\/\/carrossiervb.com\/en\/faq-what-you-need-to-know\/","title":{"rendered":"FAQ – What You Need to Know"},"content":{"rendered":"\t\t
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\r\n\t\t\t\tDo I have to take my vehicle to the garage recommended by the insurer?\t\t\t\t\t\t
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In the event of an accident, the insured individual has the right to choose their body shop, and the insurer must respect your decision. You can insist that your vehicle be repaired at your chosen body shop. You have the RIGHT to choose your repair center. Make the RIGHT choice for the safety of you and your family. Avoid the hassle and get in touch with CarrXpert Val-B\u00e9lair.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t How long does it take to complete the repairs? \t\t\t\t\t\t
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Repair times vary from one job to another due to the diversity of damages and factors at play. Our initial step involves assessing the extent of the damage, parts availability, and the overall scope of work. While we strive to complete each repair in a timely manner, our priority is quality, not speed. Our goal is to deliver the highest quality repairs for your peace of mind and that of your family.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\tHow long does it take to get an estimate? \t\t\t\t\t\t
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In general, we complete your initial estimate within 90 minutes, including partial disassembly to minimize supplements. If you have a busy schedule, you can leave us your vehicle and we will receive the results by phone or email.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\tWill the parts replaced during the repair be certified OEM (Ins\u00e9rer Tool Tip - Original Equipment Manufacturer) parts? \t\t\t\t\t\t
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If you have a replacement cost value coverage in your insurance contract, the parts replaced will indeed be certified OEM<\/a> parts. Original parts correspond to components made by the same manufacturer as your vehicle, ensuring a perfect fit and quality equivalent to a new car. This option is often favored by owners of recent vehicles to maintain the integrity and value of their car.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\tWhat if I don't have new value coverage in my insurance contract, what kind of parts will be installed? \t\t\t\t\t\t
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If you don't have a replacement cost value coverage in your insurance contract, your insurer may seek used or equivalent parts for your vehicle's repair. However, at CarrXpert Val-B\u00e9lair, we have developed an advantageous solution for our clients in this situation.<\/p>

Committed to the quality of our work and customer satisfaction, we have obtained several certifications from automobile manufacturers. This gives us access to a program for installing certified OEM<\/a> parts at no additional cost to your insurance company. This program allows us to replace used or similar parts with certified original parts, thus offering unparalleled quality of work and service.<\/p>

In fact, according to some manufacturers, we achieve a success rate of over 90% for the replacement of similar or used parts with certified parts. This option ensures that your vehicle is repaired with the highest quality components, ensuring its performance, safety, and durability.<\/p>

We are proud to be the only ones in the Quebec City area to offer this solution to our CarrXpert Val-B\u00e9lair customers, demonstrating our commitment to your satisfaction and the quality of our services.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\tWhat is a deductible? How do I pay it? \t\t\t\t\t\t
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In the event of an accident, your insurance company may cover the repair costs. The deductible is the amount you need to pay to the repair body shop once the repairs are completed. Typically, your insurer will cover the rest of the expenses. Deductibles vary depending on your insurance contract, with amounts ranging from zero to $1,000. To find out the amount of your deductible or collision insurance claims, we encourage you to contact your insurer today to obtain this essential information.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\tHow long should I wait before washing my vehicle after a paint job? \t\t\t\t\t\t
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If your vehicle has recently been painted, you can handwash it at your convenience. However, to best preserve the paint quality, it is generally recommended to wait at least 30 days before subjecting it to an automatic car wash or high-pressure water spray. This waiting period may be extended to 60 days in winter. Properly caring for your vehicle is essential to maintain the shine of its new paint.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Do I have to take my vehicle to the garage recommended by the insurer? In the event of an accident, the insured individual has the right to choose their body shop, and the insurer must respect your decision. You can insist that your vehicle be repaired at your chosen body shop. You have the RIGHT […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6008","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/pages\/6008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/comments?post=6008"}],"version-history":[{"count":20,"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/pages\/6008\/revisions"}],"predecessor-version":[{"id":6857,"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/pages\/6008\/revisions\/6857"}],"wp:attachment":[{"href":"https:\/\/carrossiervb.com\/en\/wp-json\/wp\/v2\/media?parent=6008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}