The unique CarrXpert concept
CarrXpert sets itself apart from other collision repair banners with its unique concept of member dealerships, offering its customers a comprehensive range of services under one roof. From the purchase of your vehicle to maintenance, towing, mechanical work, body repairs, original parts, and courtesy vehicles, CarrXpert provides a complete experience for its customers.
Workshop customer, insurer customer
A distinctive feature of CarrXpert is that the collision repair shop customer is also the customer of the insurer, ensuring a unified approach of repairs and claims after an accident.
Cutting-edge technology with exclusive training
CarrXpert’s certified technicians undergo exclusive cutting-edge technology training, ensuring high-quality work.
Quebec’s largest network of collision repair shops
CarrXpert is also Quebec’s largest network of collision repair shops, with over 340 member dealerships operating more than 180 workshops across the province. The CarrXpert banner is affiliated with the CCAQ (Insérer Tool Tip – Corporation des concessionnaires d’automobiles du Québec ), which has been in existence since 1945. The establishment of the CarrXpert banner in 2001 solidified even more its image of professionalism in the collision repair industry in Quebec.
CarrXpert code of ethics
- Maintain its membership status with the Corporation des concessionnaires d’automobiles du Québec at all times.
- Carry out its professional duties with integrity.
- Treat all customers with respect and courtesy, address inquiries about its activities, and valid complaints. The member accepts the mediation of the ethics committee.
- Provide an accurate and complete description of the products and services it offers to its customers. To this end, it commits to prepare a fair, comprehensible, and precise estimate.
- Fully respect its estimate or that of the insurer by carrying out repairs according to industry standards.
- Perform only the repairs necessary as specified in the estimate.
- Inform the customer or insurer before proceeding with a repair not listed in the estimate.
- Ensure that all automotive body, paint, and mechanical repairs are entrusted to highly qualified personnel working under the supervision of competent service managers.
- Invest in ongoing training for its staff to maintain service quality.
- Allow customers to inspect the vehicle at the end of the repair work. Customers must declare their satisfaction before taking delivery.
- Inform customers not only about the repairs performed and their cost but also regarding the warranty’s applicable terms.
- Commit to uphold the integrity and uniformity of the rules governing the banner’s operations.
Why choose CarrXpert Val-Bélair
Original Parts, Quality Assurance
When it comes to repairing your damaged vehicle, there is no compromise on quality. Original parts clearly outperform imitation parts in terms of performance, durability, and safety. That's why CarrXpert dealers prioritize these parts. Your safety and that of your family are our top priorities.
24-Hour Towing Service
Is your vehicle involved in an accident? CarrXpert is ready to respond immediately. Contact our 24-hour towing service, and we will handle the entire process, from towing to complete repair. We're here for you when you need us most.
Transparent Part Replacement Policy
At CarrXpert, we adhere to a transparent part replacement policy. Your road safety after an accident is our number one priority. If you wish to discuss repair details, our technician is available to answer all your questions. Choose CarrXpert for a fair assessment of your situation.
